Wherry newspaper
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How Can I Get Involved?
Wherry Residents have the opportunity to get involved at various levels in setting, monitoring and reviewing policies, procedures, service and performance standards.
To speak to someone about getting involved, please call 01603 595 140 or freephone 0800 694 0165 and ask for the Resident Involvement team.
Residents, Staff & Board Members worked together to set out Wherry's Business Plan
Write to:
Resident Involvement Team
Wherry Housing Association
6 Central Avenue
St Andrew Business Park
Norwich NR7 0HR
Email: wherryinvolvement@circleanglia.org
Text: 07624 804159 and start your text with 'RI'
You can get involved in loads of areas, including:
- Customer care
- Informing, consulting and involving residents, including handling collective complaints and taking remedial action
- Environmental work and improvements
- Repairs and maintenance
- Neighbourhood issues and tackling anti-social behaviour
- Neighbourhood and estate management
- Allocations and lettings, including choice-based lettings, the ‘letting standard’ and dealing with empty homes
- Policies and procedures for collecting rents and service charges, tackling arrears, providing debt advice, and debt recovery procedures
- Terms and conditions of tenancy, tenancy management including enforcement of tenancy conditions, and helping residents to sustain their tenancies
- Equality and diversity policies and procedures, including race equality policies and policies on preventing and tackling racial harassment
- Procurement, partnering and contractors’ performance
For more information on the involvement opportunities we offer see the List of Resident Involvement options.
