How Can I Get Involved?

Last modified 23/10/09 at 11:36

To speak to someone about getting involved, please call 01603 595 140 or freephone 0800 694 0165 and ask for the Resident Involvement team.

Residents, Staff & Board Members worked together to set out Wherry's Business Plan

Write to:

Resident Involvement Team
Wherry Housing Association
6 Central Avenue
St Andrew Business Park
Norwich NR7 0HR

Email: wherryinvolvement@circleanglia.org

Text: 07624 804159 and start your text with 'RI'

You can get involved in loads of areas, including:

• Customer care
• Informing, consulting and involving residents, including handling collective complaints and taking remedial action
• Environmental work and improvements
• Repairs and maintenance
• Neighbourhood issues and tackling anti-social behaviour
• Neighbourhood and estate management
• Allocations and lettings, including choice-based lettings, the ‘letting standard’ and dealing with empty homes
• Policies and procedures for collecting rents and service charges, tackling arrears, providing debt advice, and debt recovery procedures
• Terms and conditions of tenancy, tenancy management including enforcement of tenancy conditions, and helping residents to sustain their tenancies
• Equality and diversity policies and procedures, including race equality policies and policies on preventing and tackling racial harassment
• Procurement, partnering and contractors’ performance

For more information on the involvement opportunities we offer see the List of Resident Involvement options.