Contact us

Last modified 24/02/10 at 14:27

Click here to request a member of Wherry staff to call you back within one working day

Tel (freephone number): 0800 694 0165
Tel: 01603 703 500
Fax: 01603 700 404
Minicom: 01603 703 599

Email: wherry.info@circleanglia.org (we will respond to your email within ten working days)

Text Messaging:

You can text us on: 07624 804159 (we will respond to your text message within one working day)

We welcome the reporting of non emergency repairs by text to number 07624 804159. Please ensure that the first line of your address and postcode are included in the text message together with a brief description of the problem eg dripping kitchen tap. The Customer Services team will contact you within 24 hours of receiving your text (weekends and bank holidays excluded) to arrange a convenient appointment date.
(Text messages to this number are charged at your standard network rate. Network charges vary depending on your network and call plan – if you are unsure please contact your network)

You can write to us, or visit us, at:

Wherry Housing Association
6 Central Avenue
St Andrews Business Park
Norwich NR7 0HR
(We will respond to your letter within ten working days)

Our offices are open from 8:30am to 5pm, Monday to Friday.

The contact centre is open for calls from 8:30am to 5pm, Monday to Friday, and our income team (01603 703 583 / freephone 0800 013 2327) are also available until 6:30pm on a Tuesday.

Contact Us via Facebook

What is Facebook?

Facebook is a social networking website, that allows us to interact and connect with our residents. You can find out page by going to www.facebook.com and searching for 'Wherry Housing Association'. On the page you can stay up to date with useful news and events, such as money & benefits updates, back to work events, as well as being able to discuss service provision and performance.
(We will respond to you within one working day)

Contact Us via the Wherry Digital TV Service

What is Wherry Digital?

Wherry Digital TV offers services similar to those on this website but can be accessed on Sky and Virgin TV using your remote control, on your mobile phone, on your computer and on the Nintendo Wii.
(We will respond to you within one working day)

What can I do on Wherry Digital?

Here are a few of the things you can use our Looking Local/Digital TV service for:

• Report repairs
• See events and news for Wherry
• Request a call back
• Contact Us
• Make a complaint
• Request a copy of your tenancy agreement
• Find out how you can get involved in your neighbourhood

You can also use Wherry Digital to access national services, such as:

• Look at local bus and train times
• Search for local jobs via the Job Centre Plus
• Access Community Legal Services
• Make appointments with your GP and order repeat prescriptions

How can I access it?

If you have Sky:
Press the Interactive button
Press 8 (Directgov)
Press ‘Select’ on welcome page
Press ‘1 – Local Services’
Choose Eastern England
Choose Wherry Housing Association

If you have a Virgin Interactive Box
Press the Interactive button
Select News & Info
Select Looking Local
Choose Eastern England (4)
Choose Wherry Housing Association (4)

If you have a Virgin Non-Interactive Box (e.g.: V-Box on Telewest and all V+ Boxes)
Press Home button
Select Interactive (7)
Select News & Info
Select Looking Local
Choose Eastern England (4)
Choose Wherry Housing Association (4)

If you have a Wii or Computer
Enter the following url into your browser:
lookinglocal.gov.uk/wherry

If you have a Mobile Phone
Via any web enabled phone enter the following url:
lookinglocal.gov.uk/wherry