Russet Homes House Exchange
Customer Services
Ways to get involved
We involve tenants through:
- The Russet Residents Federation
- Tenant representation on the Board of Management
- Supporting local Tenant Associations
- Holding locally based meetings for residents.
- Our quarterly newsletter,
Russet News (1.1 MB) - Regular local newsletters .
- Consultation on new policies and on important changes to our services.
- A Consumer Panel, which represents a wide cross section of tenants .
- Mystery shopping
- Conferences and training events.
- Resident Portfolio Holders
- Our Tenant Suggestion Scheme
Community Investment Manager, Marilyn Smith, and Resident Involvement Officer, Melanie McAdam, are the first point of contact for anyone who would like to know about their local Tenant Association or Group, contribute to their local newsletter or join the Consumer Panel. You can contact them by e-mailing marilyn.smith@russethomes.org or melanie.mcadam@rusethomes.org.
