Our performance 2010-11

Last modified 20/07/10 at 13:15

Please find below our perfomance results for the first quarter 2010-11, related to the previous year, and our targets for this year.

General needs housing
Performance indicator	2009/10 Performance	2010/11 Performance	2010/11 Target
Satisfaction with the way their landlord dealt with their last repair	85.8%	89.8%	87.0%
Satisfaction with the services provided by the landlord	75.0%	71.1%	77.0%
Satisfaction that views are being taken into account	67.6%	65.7%	70.0%