MVHA feedback surveys

- Help us improve our services by taking an online feedback survey >
The rent that you pay is essential to Mole Valley Housing Association, so that we can carry out repairs and maintenance to your home and give you the high standards of housing and services you expect.
If you are finding it difficult to pay your rent it is very important that you contact us immediately. We understand that problems can arise and we will help and advise you as much as we can before things get out of hand.
We will work with you to reach a realistic agreement to pay off your arrears, taking into account your income and essential spending needs. If your arrears continue to grow and we cannot reach agreement to clear them, we will take legal action.
We will take firm action if you fall behind with your rent and do not talk to us.
To provide you with more information about what help you can get, we have our
MVHA Financial Inclusion Strategy (0.9 MB).
You can use our benefits calculator to find out what benefits you may be eligible for.
If you require information about your rent account, or would like to visit other relevant websites, please use the links below.