MVHA feedback surveys

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The Housing Management Team are out and about on site regularly, but at scheduled times every 12 weeks the team carry out inspections on estates which have communal areas such as internal halls and landings and or communal gardens. The team are specifically looking to:
At the end of our inspection we give each site a rating of either red, amber or green. Red being the lowest and green being the highest score. Area Housing Managers then action what needs doing to improve the appearance, safety etc.
In some locations we join forces with our residents, resident groups and our partners to look at the local community. Walkabouts cover a wider area and are not restricted to blocks which have communal areas. Partners at the Police and Officers from Mole Valley District Council will sometimes attend to identify areas of concern or areas for improvement.
When and where can I get involved?
Download this quarter's estate inspections and estate walkabouts schedule.
Estate Inspection and Walkabout planner (33 KB)