Older people
Our goal is for all our service users to be as independent as possible and make their own life choices. Our Scheme Managers work with all residents individually to agree a support plan, which helps residents to shape their own lives and ensure that they have the level of support they need. We will also work with residents to help with organising Direct Payments or Individual Budgets where that is helpful.
The Sheltered Scheme Manager provides ongoing support, helps to facilitate social activities and is a friendly face on hand to talk to and to help with any problems. We also have 24 hour cover through alarms systems and a visiting team who provide cover if a Scheme Manager is ill or not available. In response to the needs of local communities we have staff who speak a range of languages and who are there to respond to the cultural needs of our residents.
We also provide a Floating Support service to older people in their own homes in the London Borough of Ealing, ensuring that older people are able to maintain their tenancies and live an independent life in a safe environment.
In London we have 38 schemes in the London Borough of Camden, Hackney, Islington, Tower Hamlets, Waltham Forest and Luton. In Norfolk, we have schemes in Thorpe St Andrew, Sprowston, Hellesdon, Horsham St Faiths, Drayton, Cawston, Reepham, Aylsham, Acle, Blofield, Lingwood, Wroxham, Thorpe Marriott and Poringland. In South Anglia, our schemes are located in Watton-at-Stone, Buntingford, Puckeridge, Bishops Stortford, Much Hadham, Sawbridgeworth and High-Wych.
To be eligible for our services for Older People, you must:
- be over 60 years of age
- have support needs and be in housing need
- live in the borough or area that you wish to apply for, or have a strong local connection to the borough or area
You can also apply if you are more than 55 years of age and are registered disabled.
We will not normally consider an applicant who owns their own property. If this applies to you, we will make an assessment of your financial position. If you can afford to buy private sheltered accommodation, your application will not be accepted.
For an informal chat about our services for Older People, call us on one of the following numbers:
London: Contact EPIC’s Referral and Assessment Team on 020 7288 4174.
Wherry: Contact the Older People’s Services Service Manager on 01603 703 537.
South Anglia: Contact the Older People’s Services Project Manager on 01279 714 768.
Application packs
Wherry: For an application pack contact Broadland District Council on 01603 430501 / 01603 430641 or Wherry Housing Association on 01603 703 539 / 01603 703 555. You can also email homeoptions@broadland.gov.uk.
South Anglia: For an application pack, please contact East Hertfordshire District Council on 01279 655261 or South Anglia Housing on 01279 714703.