Mole Valley: providing advice and support
Mole Valley Housing Association is a Circle Anglia partner, managing 3,800 homes including 17 sheltered schemes in Surrey.
Some Mole Valley residents do not have access to the most basic financial services such as having a bank account, access to affordable credit and money advice. Mole Valley sponsors a Citizens Advice Bureau (CAB) worker to work on behalf of residents two days per week.
The CAB worker is trained to provide debt and benefit advice and can access other specialist support and advice if necessary. The CAB service was introduced at the end of August 2009. In only the first two months, approximately £5,000 was raised in respect of benefits for tenants.
MVHA intends to launch "credit crunch events" for the community with its local partners such as the CAB and some national agencies and support services, such as the Financial Services Authority, during the first quarter of 2010. This partnership approach will enable residents to access a wide-range of information, advice and support in an informal way.
18/01/10 14:17
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