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Customer Services
Paying your rent
PLEASE NOTE: WE NO LONGER ACCEPT CASH OR CHEQUES AT CORSICA STREET RECEPTION.
You can pay your rent in a number of ways, by cash, card and over the phone:
- By Direct Debit
- By standing order
- Over the Internet at www.allpay.net
- Using a debit or credit card at your main office or by calling your Rent Officer or the contact centre: Freephone 08000 730 417
- By post to either your local office or at your main office. (Never send cash through the post, always use a cheque or postal order.)
- Through Allpay – at any Post Office or other outlet that display the following:
- Epay
- Paypoint - Allpay 24 hour payment line 0844 557 8321.
- Housing Benefit direct to us
It is important that we collect the rent that is due to us. If we do not, we will not be able to provide a service to our tenants or provide homes to people waiting for housing.
When you moved into your new home, you signed a tenancy agreement that requires you to pay your rent weekly in advance. Your tenancy agreement is a legal contract. If you do not keep to it, there are steps we can take to end your tenancy. Don’t let this happen to you!
